A call back support service for people who have attempted suicide or experienced a suicidal crisis. Provides crisis support, counseling, and peer support, including post-hospitalisation discharge support.
People who have attempted suicide or experienced a suicidal crisis often experience severe distress in the days and weeks immediately afterwards, and they are at high risk of attempting again. The Way Back Support Service Coordinator contacts the person within one business day of receiving their referral and tailors a program for up to three months after discharge from hospital. This program is built on personal connection and integration with community services.
Beyond Blue has handed The Way Back Support Service to governments around Australia as of July 2023 but each of the locations continue to be managed by community-based service providers, including local health districts, hospitals and primary health networks.